West Elm customers complain about shoddy sofas and shipping delays - Vox

Angry customers are flooding the brand’s social media with complaints about shoddy sofas, late delivery, and rude service.

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West Elm customers complain about shoddy sofas and shipping delays

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Customer Service

West Elm delivery delays and lack of communication are a customer service nightmare - Vox, west elm

West Elm delivery delays and lack of communication are a customer

Customer Service

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West Elm delivery delays and lack of communication are a customer service nightmare - Vox, west elm

West Elm delivery delays and lack of communication are a customer

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Upholstered Furniture Shipping Delays

West Elm delivery delays and lack of communication are a customer