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Users can start flows and then pause them, and those same flows can be made to appear on the user’s Contact record where an agent can resume and complete the flow. This requires and relies on…
Super-Size Your Flow With AppExchange & Community Components
UnofficialSF – Useful Resources about Salesforce Flow, Next Best
Customize information shown to participants when creating a
Seamless Flow Handoffs from Users to Agents – UnofficialSF
Create a Successful Internal Handoff
Display a Picklist of Flow Names with the FlowList Control
Custom Logging in Flows – UnofficialSF
Customize information shown to participants when creating a
Custom Logging in Flows – UnofficialSF
Flow Home – UnofficialSF
UnofficialSF – Useful Resources about Salesforce Flow, Next Best
Introducing Flow Orchestrator: Unify Your Complex Business
Flow Community Development Overview “Flowcast” – Feb. 2021
UnofficialSF – Useful Resources about Salesforce Flow, Next Best