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Deliver a positive rider experience with solutions designed to meet their needs. An informed rider is a happy rider.
Passenger Information & Wayfinding National Association of City Transportation Officials
Rider Amenities: Increasing Rider Satisfaction Through Multiple Means
Improve End-to-End Traveler Experience
First-/last-mile experience matters: The influence of the built environment on satisfaction and loyalty among public transit riders - ScienceDirect
Mastering the art of rider surveys – Transit
4 Ways to Improve Public Transport (With Input From the Public)
Mobility as a service and sustainable travel behaviour: A thematic analysis study - ScienceDirect
Conduent Transportation Receives 'Visa Ready for Transit' Certification for its ATLAS® Ops Fare Collection System to Boost Contactless Payments for Mass Transit Systems Globally
What makes transit successful? Walkable neighborhoods and fast, frequent service - TransitCenter
Best Public Transportation Software in 2024
PDF) Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution
Rider Amenities: Increasing Rider Satisfaction Through Multiple Means